VoiKiosk

Content Creation and Dissemination by-and-for Users in Rural Areas

Information

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Delhi / Hyderabad, INDIA
IN India
Web http://mobileactive.org/tagging/voikiosk
Maturity

In development

About the project Edit

VoiKiosk is like voice-based information kiosk or voice based portal. VoiKiosk is designed and developed by IBM Research to reach out to masses based on oral communication, which is the forte of country like India. Voikiosks are a central point of access for a community where information relevant to the community can be posted and accessed directly by the users themselves. This solution doesn't rely on internet connectivity. It allows end users to directly interact with the services removing the dependence on the kiosk operator. VoiKiosk is a voice based service available on the Telecom network and based on World Wide Telecom Web technology.

In what ways is this project unique and creative? Edit

The unique feature of Voikiosk is unlike conventional info kiosks which are based on hearing infrastructure, electricity, computers and toned to travel long distances to avail the services, VoiKiosk is telephone based kiosk which not only allows series of services but also allows feeding of content and services.

What is the social value of this project? Edit

Most of the South Asia countries like India are oral in communication and thus availing any content and services in written becomes subject to literacy and education, which deprives larger part of the society. To overcome such situations, the IBM Research product in partnership with Byrraju Foundation, VoiKiosk, is a voice-based portal or voice based toll-free interactive information kiosk. After the success of its field testing in Andhra Pradesh, Voikiosk looks like the final frontier of reaching out to the rural masses.

What is the potential of this project to expand and develop? Edit

Manthan Award South Asia 2008 > Award Winners, Jurors' Distinction Award for Innovation

What was the triggering factor of this project? Edit

83% of the world population does not have access to Internet. Therefore there is a need for a simple and affordable interaction technology that can enable easy content creation and dissemination for this population. In this paper, we present the design, development and usage pattern of a VoiKiosk system that provides a voice-based kiosk solution for people in rural areas. This system is accessible by phone and thus meets the affordability and low literacy requirements. We present usability results gathered from usage by more than 900 villagers during four month of the on-field deployment of the system.
The on-field experiments suggest the importance of locally created content in their own language for this population. The system provides interesting insights about the manner in which this community can create and manage information. Based on the use of the system in the four months, the VoiKiosk also suggests a mechanism to enable social networking for the rural population.

What is the business model of this project? Edit

In partnership with Byrraju Foundation, a kiosk template of this kind was deployed for a group of villages in Andhra Pradesh. A local village resident is primarily responsible for uploading content and maintaining this VoiKiosk as a Kiosk Operator. Together with Byrraju Foundation, IBM Research is working on field testing and consolidating the viability of VoiKiosk to take it to masses gradually.


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Partners

  • DEF - Digital Knowledge Center

    DEF - Digital Knowledge Center


    Digital Knowledge Center (DKC) is an initiative of Digital Empowerment Foundation (DEF) & National Internet Exchange of India (NIXI) to function as an ‘Online repository’ of best digital contents for development in India and South Asia.

    With the incoming of new technology in ICT and digital content technology along with various technology delivery platforms, a lot many interventions in digital content have been taking place in South Asia. Interventions are visible in all major areas – Education, Learning, Health, Governance, Entertainment, Localization, Commerce, Culture, Environment, Tourism, Infrastructure and so on. Creation of digital content, its deployment, service delivery and usage has increased each day.

    While these developments are taking place, it is equally critical to have these interventions and practices shared, exchanged, and deployable from one place to another. For this to happen, one needs to have a resource bank available for learning, sharing and replication. Digital Knowledge Centre works as such a platform in audio-visual documentation format, which provides solutions to many of our social, economic, cultural and governance challenges.