Staying in contact with family and friends is key to the reintegration of socially excluded or vulnerable persons. Similarly, the ability to be contacted by employers, government agencies and social workers is also very important. Nevertheless, it is often these people who pay the highest telephone fees, frequently lose or change their numbers due to non-payment or loss of their telephone and are constantly plagued by a lack of telephone credit. To fight these issues, Reconnect offers:
-A ten-digit telephone number beginning with 09
-An associated personal voicemail service that can be consulted free of charge
-A voicemail callback option
-Personalized calling cards associated with each number
Reconnect provides a creative solution to change the situation of many excluded persons through a paradigm shift. That is, instead of confining people to a permanent address, Reconnect creates a virtual address by associating a number with each individual subscriber. In addition, this concept is unique since, in contrast to other low-cost solutions, it does not use mobile handsets that can inhibit telephone access.
Reconnect allows the socially excluded to get back in touch with their families, friends, public administration and employers. Excluded persons can thus begin the process of social and professional reinsertion.
The services offered by Reconnect are based on technology that can be deployed anywhere in the world, with very strong economies of scale. Although this service is of primary interest to highly excluded persons, it is also relevant for other groups who find that current telephone services are not adapted to their needs. For example, people victimized by their own friends and families and require discretion to find their way out of difficult situations may benefit from this service.