Internet for everyone in social housing for 1€ per month

Provide an inexpensive, shared and supported Internet access to social housing in Brest (Brittany, France).


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Mairie de Brest rue Frézier BP 92206 29222 Brest Cédex
FR France


About the project Edit

The project is associated with an inexpensive Internet access offer (access to 2 MB/s for 1€ per month per dwelling) and support that is close to inhabitants:

• equipment installation at home
• Internet and multimedia workshops in a multimedia neighbourhood space
• recycled computer acquisition at a low cost
• legal advice for contracts with operators, possibility of validating basic digital skills

The project was implemented in 2010 at Kérourien in Brest (596 dwellings) and validated with a yes vote by neighbourhood renters. The additional cost (1€ per month per dwelling) was integrated into the rental costs.

In 2011, a social landlord deployed this low cost, shared and supported access after consultation in other neighbourhoods in the district.


In what ways is this project unique and creative? Edit

The offer of low cost, shared and supported access provides Internet access at home to low income families.

For those who don’t already have access, support is essential.

Support is provided at different levels, both in equipment (home installation) as in finding uses, advice in order to not take just any subscription, recycled computer equipment or skill acquisition.

The initial elements of evaluation attest to inhabitant satisfaction of having help connecting equipment, setting up a connection and discovering how to use a computer for the first time at home.

The project’s success is linked to the strong involvement of neighbourhood stakeholders including: multimedia space, Kerourien Social Centre, inhabitants, CSF Association of Renters, the cable network operator, the urban community and City of Brest, the social landlord (Brest métropole Habitat).

Cooperation organized between stakeholders encouraged a permanent dialogue between inhabitants and the success of the project which affected about 12% new people. Today, the connection rate in this political city’s priority neighbourhood is above the regional average.

What is the social value of this project? Edit

Support at home is a new way of intervening for multimedia leaders. It facilitates contacts and helps people acquire digital skills validated by certification.

Stakeholder cooperation and the bonds of trust being built are an asset for the development of living together in the district.

Beyond the connection, digital skill validation is a key factor for self-confidence, promotes active use of Web tools and is a support for return to employment.

What is the potential of this project to expand and develop? Edit

Starting 2011, the social landlord will gradually deploy the project in the City of Brest.

The project is transferrable to any open areas that use cooperative practices around multimedia and that choose to implement an offer of sharing and support close to inhabitants.

What was the triggering factor of this project? Edit

What is the business model of this project? Edit

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